​Customer Service

Booth are committed to providing a service to our customers that is reliable, cost effective and flexible. Our service is backed b​y a dedicated team of employees that are focused on professional customer interactions to build strong, long standing business relationships.

At Booth we are proud of our advanced technology and communications systems and continually improve them to remain ahead of our competitors. Information is communicated to clients in a professional and timely manner, providing details on all aspects of our service on a regular basis.

Our track and trace system gives customers 24-hour access to track goods, so customers can follow their goods en route.

Proof of delivery (POD) is of the utmost importance to our clients and Booth understands this requirement. All POD's are scanned for online customer access and can also be sent with weekly or monthly invoices.

KPI's are designed to suit your needs. Our utilities allow for the extracting of information from our system in a variety of formats from the simplest CSV files, to specifically designed spreadsheet or database files. This is useful for the exporting of data into your system for cost analysis or transit time reporting.

Electronic invoicing is also available, along with bookings by email,  phone or through a customer login on our website. The combination of the latest technology and a proven track record of experience enables Booth to achieve the highest level of customer satisfaction.

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